Frequently Asked Questions

Please reach us at if you cannot find an answer to your question.

What cleaning services do you offer?

We offer a wide range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and more.

How often can I schedule cleaning services?

You can schedule cleaning services based on your needs, whether it's weekly, bi-weekly, monthly, or on a one-time basis.

What if I need cleaning service ASAP but you're fully booked?

No worries, Give us a call on our 24/7 Customer service number 917-770-3798or email us at Office@poshcleanny.com and we will do our best to fit you in the schedule!

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly cleaning products that are safe for pets, children, and the environment.

Do you offer customizable cleaning plans?

Yes, we tailor our cleaning services to meet your specific needs and preferences. Just let us know your requirements, and we'll create a plan that works for you.

What if I'm not satisfied with the cleaning service?

Customer satisfaction is our top priority. If you're not completely satisfied with our service, please contact us within 24 hours, and we'll address any concerns promptly.

Do I need to be present during the cleaning service?

It's up to you! Many clients provide us with a key or code, while others prefer to be home during the service. We're flexible and accommodate your preferences.